Disney apologizes over security checks
Shanghai Disney Resort, which was taken to court over its ban on taking food into the park, said on Friday that it would fully respect the law and work with the authorities on legal procedures such as mediation.
A student at East China University of Political Science and Law filed a suit at the Pudong New Area People's Court over the theme park's ban on March 5 this year. A hearing on April 23 has yet to return a verdict.
Several days ago, the China Consumers Association backed the student and said it thought the resort was taking advantage of its role as the only Disney park on the Chinese mainland to impose restrictions on visitors.
According to Friday’s People's Daily, a mediator with the Pudong consumers’ association said it also thought the resort was unreasonable and that the resort had refused to accept its mediation. It suggested consumers use judicial ways to guard their rights based on the result of the lawsuit.
Disney’s regulations state that visitors need to open their bags and have all items checked by staff before entering the park. Food, most beverages and other items, such as glass bottles, are banned.
In its announcement on Friday, Disney said that under relevant regulations it needed to check the items visitors carried into the theme park. It had worked with several departments to set the rules of the resort, it said, and kept improving them to ensure they were lawful.
It said it hoped that, to ensure the safety of every visitor and performer, everyone would abide by its rules and prevent those endangering security and the resort’s environment from being allowed in.
It apologized for the inconvenience brought by its security checks and said it would continue to explore new methods to improve the checks and its level of service.